Support  Methods

Support 24/7/365

Friendly, Efficient &

Professional Service

No fix, No Fee

On-site Support

We believe strongly in having a pro-active and hands on approach. We don’t believe in sitting behind a desk, having little or no face to face interaction. If you have a problem, we prefer and endeavour to be onsite to help you get back up and running as quickly as possible.  

If we cannot be there quick enough, or if we believe the job can be resolved with a couple of clicks of the mouse, then we have our remote support facility.

Remote Support

90% of all issues can be resolved this way.  Wherever you may be in the world and as long as you have an Internet connection we can support you.

Telephone Support

This service is ideal for when you require an answer quickly.  Our trained, support staff can resolve a third of most technical issues over the phone.